Shipping & Delivery

Your Éirloom is made to become part of one of the most important days of your life, so we understand how important it is that it reaches you safely and in plenty of time.

Every cord is handmade in Belfast, Northern Ireland, carefully packaged and shipped directly to you.

Free Worldwide Delivery

Wherever your story takes you, we'll send your Éirloom to you.

We are delighted to offer complimentary tracked delivery on all Éirloom orders, throughout the UK and worldwide.

There is no additional shipping charge at checkout, whether your cord is travelling across Ireland or across the world.

When Will My Éirloom Be Dispatched?

As each Éirloom is individually handmade, please remember that our making time is separate from the time your order spends in transit.

Our standard designs will be created and dispatched within two weeks of your order being confirmed.

Bespoke commissions may require additional time depending on the complexity of the design. If your cord requires a longer making period, we'll discuss this with you as part of the design process.

Once your Éirloom has been completed and dispatched, you'll receive confirmation that it is on its way along with the tracking details so you can follow its journey to you.

UK Delivery

Delivery is free throughout the UK, including Northern Ireland, England, Scotland and Wales.

Once your order has been dispatched, delivery times will depend on the postal or courier service being used.

As your cord is being created for a particular date, we recommend allowing plenty of time between ordering and your wedding rather than relying on estimated postal times.

International Delivery

We are proud to send Éirloom cords to couples around the world, with international delivery included free of charge.

Whether your Éirloom is travelling to Ireland, Europe, the USA, Canada, Australia, New Zealand or further afield, we'll carefully package your cord for its journey from Belfast to you.

International delivery times vary considerably depending on the destination, carrier and local customs processes, so we strongly recommend ordering well in advance of your wedding.

Customs, Duties & Import Taxes

Although international shipping is free, orders being delivered outside the UK may be subject to customs duties, import taxes or other charges imposed by the destination country.

These charges are determined by local authorities and are outside our control. Where applicable, any customs duties, import taxes or associated fees are the responsibility of the recipient and are not included as part of our free worldwide delivery.

We recommend checking the import rules that apply in your country before placing your order if you are unsure.

Tracking Your Éirloom

Your Éirloom will be sent using Royal Mail Tracked. Once it has been dispatched, we’ll email you your tracking details so you can follow its journey from Belfast to your door.

When Should I Order?

As early as you can.

While standard designs will be made and dispatched within two weeks, we recommend leaving plenty of additional time before your wedding for delivery.

This is particularly important for bespoke commissions and international orders, where additional making, shipping or customs time may be required.

If your wedding is approaching and you're unsure whether there's enough time, please get in touch with us before ordering and we'll let you know what may be possible.

Delayed or Lost Deliveries

Occasionally, circumstances outside our control can cause a parcel to take longer than expected.

If your tracking information hasn't updated or you believe your Éirloom may have been delayed or lost in transit, please contact us as soon as possible and we'll help investigate the delivery with the relevant postal or courier service.

Incorrect Delivery Addresses

Please check your delivery address carefully when placing your order.

If you notice an error, contact us as soon as possible. If your Éirloom has not yet been dispatched, we'll do our best to update the address before it leaves us.

Once an order has been dispatched, we may not be able to redirect it.